Technical Support | DesignCAD
DesignCAD includes DesignCAD (2D CAD software) and DesignCAD 3D MAX (Both 2D and 3D CAD software). We offer free assistance troubleshooting unexpected software errors or behavior to owners of version 2020, 2018, and 2017.
Installation & Activation
The below video shows how to install your IMSI software:
If you are still having trouble, and have confirmed that your computer meets the minimum system requirements, email [email protected] with your product name, version, and any other information that might help our support staff diagnose the problem, and we will respond during business hours.
Training & Learning
Email Support
Update And Patches
Why Aren't Older Versions Supported?
Because the system requirements for older software are out-of-date, the working environment cannot be duplicated by IMSI's technical support team. In most cases, issues are resolved by upgrading, and you are strongly encouraged to do so if you are an owner of a product that is several years old. To request an upgrade quote, please email [email protected]