Renditioner Support

Renditioner v3 is now compatible with SketchUp 2013 and SketchUp Make for Windows

Please note the following:

  1. You will need to retrieve your Renditioner v3 serial number from either your sales order confirmation email or by looking it up in your IMSI Webstore Account.
  2. Uninstall all previous versions of Renditioner
  3. Install the SketchUp 2013 compatible build of Renditioner v3. If SketchUp 8 and SketchUp 2013 are present on your machine, the installer will prompt you to choose between either SketchUp 8 or SketchUp2013, and reenter your serial number. Once you complete the install, Renditioner will only work with the version you chose during the install. Follow the appropriate link to begin:

    Download Renditioner Pro v3 for Windows
    Download Renditioner v3 for Windows
Renditioner v3 Express for Windows is not available for SketchUp 2013

           Download Renditioner Pro v3 Mac
           Download Renditioner v3 Mac

Renditioner v3 Express Mac is not available for SketchUp 2013

       4. You can repeat step #2 then re-run the installer to switch SU versions whenever needed.

Notice to Windows 8 customers

This product has been tested for use on the Windows 8 desktop operating system. The following issues have been discovered:
Users should not attempt to run this software on their Windows 8 tablet device. For mobile computing CAD solution, see

Renditioner includes Renditioner Pro, Renditioner, Renditioner Express, and IDX Renditioner.  We offer free assistance troubleshooting unexpected software errors or behavior.  In most cases, issues are resolved by upgrading, and you are strongly encouraged to do so.  (To request an upgrade quote, send an email to

Installation & Activation Help - See IMSI Product Support Home for direction.


Please note: If you currently have Renditioner v2 installed on your system you must uninstall it prior to installing v3.

To uninstall Renditioner v2 PC:

For Vista/Win7

Go to Start > Computer then choose the Uninstall or change a program option.

Choose Renditioner v2/Pro v2 from the list of applications then proceed as prompted by the uninstaller.

For Windows XP

Go to Start>>Control Panels then choose Add /Remove programs

Choose Renditioner v2/Pro v2 from the list of applications then proceed as prompted by the uninstaller.

To Uninstall Renditioner on MAC OSX – You must be logged as the same user/account that was active when the plug-in was installed .

Go to the following folder.

Macintosh HD>Library>Application Support>Google SketchUp 8>SketchUp>plugins

Select and move to trash the following files.



Renditioner.rb (named IDXRenditioner for v1-v2)

Updates and Patches to IDX Renditioner v1.0 or v1.1

This update will require the original purchased serial number of IDX Renditioner v1.0 or v1.1.  To install you must first uninstall the previous version of the software. Once completed, click the link below to download the software and run the installer.


Report Program Errors - Renditioner owners can submit a support ticket online and track responses.  Be sure to include your product name, version, and a detailed description of the error you are encountering.  Responses typically take one business day.  
Submit a ticket and Track responses

Renditioner Community Forums - Reach out to the community of Renditioner users and our development team online through the community forums.  Search topics to find answers to questions, or post questions for help.  Visit Renditioner Forums

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