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Sales Support


Online Software Sales

IMSI/Design is dedicated to providing customers with a superior level of service. This section is designed to provide help with common questions regarding sales made directly from IMSIdesign.com, TurboCAD.com, and DoubleCAD.com. If you cannot find what you’re looking for, please contact us directly by email sales@imsidesign.com or by telephone at 1.800.833.8082 or 1.415.483.8000 Monday through Friday between 8am and 5pm Pacific Time for assistance.

Online Sales FAQs – Find answers to frequently asked questions regarding an online order, download, tracking a shipment, or return.

Account Login – Look up orders, download software, find serial numbers for download software, locate tracking information for physical orders, and updated your personal information. Please note, if you made an online purchase prior to February 29, 2012 and need to access your order information or the extended download service you purchases, go to www.findmyorder.com.

To finish and order, here are links to return to your shopping cart:

Corporate Sales and Volume Discounts

Special discounts are available when ordering a site license of 10 or more. Call 1.800.833.8082 or 1.415.483.8000 Monday through Friday, 8am to 5pm Pacific Time, or email sales@imsidesign.com to learn about these exclusive discounts, ordering options, specialized training and technical support available from IMSI/Design and our partners.

Government Sales

IMSI/Design offers discounts to government employees. For pre-sales questions, assistance ordering, or to request a quote, please email sales@imsidesign.com or telephone 1.800.833.8082 or 1.415.483.8000 Monday through Friday between 8am and 5pm Pacific Time.

Education Sales

Since 1982, we have worked closely with educators to developed curriculum tools that are uniquely focused on enhancing student and teacher classroom performance.
Visit our education product section for details
Education discounts are also available to students, teachers, and administrators.
For pre-sales questions, assistance ordering, or to request a quote, please email sales@imsidesign.com or telephone 1.800.833.8082 or 1.415.483.8000 Monday through Friday between 8am and 5pm Pacific Time.

Retail Partners

IMSI/Design Software can be found at your local electronics, wholesale, or retail stores at home and online. For reseller opportunities, contact Jim Havranek at JHavranek@imsidesign.com

International Sales

IMSI/Design has authorized resellers around the globe to serve you.
Visit our international sales page for details
If we do not find a representative in the desired country, or have other related inquiries, please contact the IMSI/Design International Sales Department. Reseller and representative inquiries are welcome.

IMSI/Design International Sales
E-mail: intl@imsidesign.com
Phone: 415-483-8068 (9am-5pm PST, M-F)
Fax: 415-884-9023

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